BUILD CONNECTIONS WITH YOUR CUSTOMERS
Enabling next-level customer service
Enhance Customer Service and Sales with Call Quality Monitoring
How can TrackNotion enhance your customer follow up strategies?
Predict purchase likelihood and intervene in the service process with AI-analyzed calls that predict sentiment with 87% accuracy, allowing you to assign follow-ups at the appropriate point in the nurture sequence.
- Elevate customer interactions
- Enhance service empathy
- Optimize sales conversations
- Streamline training
- Boost conversion rates
Advanced Customer Retention
Enhance Professionalism, Boost Conversions, and Strengthen Team Performance
Address Customer Engagement Challenges
- Enhance customer interactions by setting quality benchmarks for your staff, which TrackNotion automatically identifies.
- Improve service empathy by understanding customer emotions through sentiment analysis.
Maximize Sales Performance
- Increase your sales by using TrackNotion to predict who is most likely to buy and focus on those high-potential customers.
- Improve your sales by using analyses to adjust your strategies and turn challenges into successes.
Training & Performance Enhancement
- Use sentiment analysis to target areas where your training can be improved.
- Enhance team performance by using tone and keyword recognition to analyze customer interactions and refine your pitch for better results.
Call Tracking